b8visa's commitment to responsible gambling
Enjoy the entertainment, stay within your limits — b8visa wants every player's experience to be healthy and safe.
All casino and betting activities on b8visa are for people aged 21 or older only. Age is verified when an account is opened, and if a violation is found, the account will be suspended.
Gambling — whether slots, live casino, or cricket betting — is primarily a form of entertainment. Problems arise when entertainment gives way to addiction or financial pressure. b8visa believes that with the right information and tools, every player can make their own decisions with full awareness.
If you read about b8visa, you will see that the platform has prioritised user safety from the start. On this page we set out the details of that commitment — how to set limits for yourself, what signs to watch out for, and where to get help if you need it.
Always remember before you play: only bet money you are comfortable losing. Gambling is never a solution to cover future losses or pay off debt. Under our terms and conditions, b8visa takes any complaint related to gambling addiction seriously and provides as much support as possible.
Self-control tools
Log in to b8visa and enable any of the following controls from Account Settings.
Deposit limit
Set a maximum deposit amount per day, week, or month. Lowering the limit takes effect immediately; raising it takes effect in the next cycle.
Time limit
Decide in advance how many hours you want your session to run each day. The system will automatically alert you when that time is up.
Bet limit
Set a maximum amount for a single bet or for total bets within a set period, to avoid a sudden large loss.
Temporary break
Suspend your account temporarily for anywhere from one day to six weeks. No bets or deposits can be placed while the break is active.
Permanent self-exclusion
If you want to stop playing for a long period or permanently, contact the support team. Once self-exclusion is active, a required waiting period must be completed before it can be reconsidered.
Contact support
If you have any trouble setting or changing a control, get help from the b8visa support team via 24/7 live chat or email.
Warning signs
If you recognise any of the signs below, take action quickly.
Spending beyond your budget
You are using money set aside for household expenses, bills, or debt repayment to place bets.
Chasing losses
After a loss, you are placing larger bets to try to recover that money, and your losses are growing.
Relationship strain
Family or friends are expressing concern about your gambling, but you are dismissing it.
Distraction
Thoughts about betting won't leave your mind even during work, study, or sleep.
Borrowing to gamble
You are borrowing money from friends, family, or other sources to place bets.
Hiding it
You are concealing from the people close to you how long you are playing or how much you are spending.
Check yourself
Think honestly about the questions below. If your answer to more than one is "yes", consider seeking help.
If your answer to one or more of the questions above is "yes", look at the support options below — talking to someone is the first step.
How to get help
You do not have to face this alone — support from people close to you and from professionals can both make a difference.
b8visa live chat
Reach our support team at any time via 24/7 live chat. They provide assistance in both Bengali and English and will help you activate self-exclusion or any other control.
Email Support
In addition to live chat, you can also contact the b8visa support team by email. Write a description of your issue and the team will respond as quickly as possible.
Family and friends
Open up to a trusted family member or friend. The understanding and attention of someone close to you can often be the starting point for getting professional help.
Professional counselling
Speak with a mental health specialist or addiction counsellor. This kind of support is available at hospitals and mental health centres across Bangladesh.
b8visa support team email: [email protected]
b8visa's commitment
b8visa takes concrete steps on responsible gambling. Our privacy policy explains in detail how personal information and behavioural data are kept secure and used in the player's interest.
- Account registration and betting by anyone under 21 is strictly prohibited.
- If a suspicious pattern of play is detected, the platform itself alerts the relevant account or applies restrictions.
- Self-exclusion requests are acted on as soon as they are received, without delay.
- Promotional messages are not sent to self-excluded accounts.
- The support team is trained to give responsible gambling guidance in Bengali.
- Players can view their full transaction history at any time upon request.
- Lowering a deposit limit takes effect immediately; raising one takes effect in the next cycle, to prevent impulsive decisions.
Tips for healthy gambling
Set a fixed budget before every session and stop when it runs out. Set an alarm on your phone so you do not lose track of time.
Do not sit down to gamble when you have been drinking, are under stress, or are feeling lonely — your judgement is reduced in those states and the risk of harm increases.
If you are not in the mood to play on a given day, take a break. Treating gambling as a source of income is a mistake — over the long term, losses at the casino and in betting are the normal outcome.
Once a week, review what you have spent. Writing down how much has gone on gambling and what effect it has had on family and other expenses gives you a clear picture of reality.
If a family member raises concern about how much you are gambling, do not brush it off. People on the outside often notice a problem before you do.
Answers to all kinds of questions about b8visa are available in our FAQ section — from how to use responsible gambling tools to the rules for closing an account.